Refund Policy

In effect: May 6th, 2022

We're confident that whether you choose our products or services, you'll love them. We invest a lot of passion into whatever we create for you.

Refund Policy

We offer a 3 DAY REFUND POLICY, only on the first purchase. Recurring renewal charges are not refundable.

In order not to be charged for an upcoming recurring payment, you must contact Synthesys support before the renewal date.

How Refunds Work

Refunds begin the day after the purchase of the item unless otherwise stated.

Furthermore, if you get a refund but continue to use the product you purchased from us, it is a violation of intellectual property rights laws (an act of infringement that could result in legal action).

How Cancellations Work

For cancellation of a recurring subscription, please contact support@synthesys.io.  Be sure to include "Cancel Subscription" in the subject line, and specify the product and purchase email address.  For all cancellation requests, please allow up to 48 hours.

frequently asked questions
I Am Non-Technical! Can I Use This?

Yes! Synthesys Studio is Newbie Friendly. No special skills, no learning curve required... We have step by step training videos that cover all aspects of the software to get you started right.

Will this work on Mac and PC?

Yes! Synthesys Studio is 100% cloud based and works on any operating platform on any internet connected device. It runs inside your internet browser so you can access it on any computer with an Internet connection. Nothing to install; nothing to update.

What languages are supported?

We’ve selected the very best Google and Microsoft have to offer, totaling 66+ languages ( 254 different voices). PLUS there are 15 synthetic HUMAN voices available in English language.

How Do We Get In Touch With You?

We believe you will enjoy using Human Synthesys Studio, however if you face any issues, we will be here to attend to you. Send us an email to our support desk and we will get back to you ASAP! support@synthesys.io